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Practice Survey Reporting

Thank you for completing our survey, please see below the comments received from patients:

all very helpful
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Could do with a pharmacy that was more helpful. and didn’t have a long wait for tabs. We go to redcar boots if its not needed straight away .
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Dr Chatterjee is very caring and always ready to listen to you.

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Dr Chatterjee excellent. I am very lucky to be in this surgery doctor and all the staff are excellent. I feel I’m a very lucky patient.
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Everything about it is excellent
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Everything is very good. Happy
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Friendly pleasant helpful nice waiting area.
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GP very nice & friendly receptionist pleasant
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Great surgery. Practice Dr Excellent
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I always feel good after i talk to the doctor or nurse
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I get on very well with all the team at this practice
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I have always been more than satisfied with this practice.1st time visit with my new GP think he's great!
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I have been with practice 52 yrs and have regarded dr's and staff with high regard.
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I receive excellent care from all employees at my surgery. always helpful, polite and they genuinely care
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it is a pleasure to visit Eston surgery, such a massive improvement on Bolckow road - thank you
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it would be nice if we could have our INI blood test put online, it would eliminate having to phone up, taking up receptionists time. also making sure that there were no mistakes made. i do not feel that this would jeopardise or violate any of the privacy issues
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Lovely family practice. Many thanks.
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Maybe have a counselling service for children
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my name is g***** h********. I think the doctors and nurses and people who work behind the desk are wonderful and are really lovely people
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My practice was brilliant on the day I ring to say I needed to see someone as I did not feel well. people sometimes knock the N.H.S but I suppose the are the ones with colds and flu.

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 I have been treated with every courtesy since moving in this area 20 months ago and have always been treated with respect and care
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Practice/Dr is most friendly used in north east. Very rarely have to wait for appointment.
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Reception always friendly and helpful
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recommend Saturday clinic for those who work Monday to Friday
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staff are very helpful and pleasant
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test
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the appointment times have improved
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the car park in front of the pharmacy should be all mobility area - it is a long hard walk from the bottom parking bays up hill as my wife found out more than once after driving round looking for a parking bay and ending up down the bottom parking area
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the doctors, nurses and nurse practitioner are all excellent and supportive at my gp practice. they have given me the best care at all times
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The only thing that Eston surgery can improve on is when you try to make an appointment you should be able to book in advance. Thank you.
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Very good medical centre easy access to all the doctors and nurses and chemists very pleasant to visit.
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we have an excellent team at the Eston surgery
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