The Eston SurgeryLow Grange Health VillageNormanby RoadMiddlesbrough, TS6 6TDTel: 01642 511567
It is your responsibility to check the results of any diagnostic procedures performed such as blood tests, urine tests or x-rays.
If you wish to enquire about a result please telephone the surgery after 10am and give your details, date of investigation and nature of investigation to the receptionist.
Please allow sufficient time to elapse before enquiring about results -–it is wise to check estimated report times with doctor or nurse at the time of the test.
Do GPs have to do non-NHS work for their patients?
With certain limited exceptions, for example a GP confirming that one of their patients is not fit for jury service, GPs do not have to carry out non-NHS work on behalf of their patients. Whilst GPs will always attempt to assist their patients with the completion of forms, for example for insurance purposes, they are not required to do such non-NHS work.
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.
I only need the doctor’s signature - what is the problem?
When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the Police.
Please follow the link for more information about why GPs charge for Non NHS services
BMA why gps charge fees
Clinics run at various intervals throughout the day, differing every day. This offers flexibility to patients wishing to access medical care. We do not have set nursing type clinics to allow different types of service to be offered at a time thats convenient to you
Practice Nurse & Health Care Assistant
Providing care that focuses on the individual as well as the family with emphasis on good health.
Supporting people in making healthy lifestyle choices and decisions about their health care and refer to and support other Health Care Professionals
Treatment room services, our practice nurse / HCA provide treatment room services as required
The Midwife has weekly clinics at and offers follow up appointments here at the surgery once you have had a “booking” or initial appointment. Your booking appointment will be for 1 ½ hours and made either at home or at JamesCookUniversityHospital at a time arranged with you by the Community midwives
To discuss any concerns regarding sexual health, please make an appointment with the GP or our Nurse Practitioner. We can text you your results and offer a completely confidential service. If you prefer, you can also choose to be treated in JamesCookUniversityHospital by a trained specialist. Please telephone 01642 854548 for an appointment. Or to access one of the many community clinics which are available, you can ring 0845 045 0620
When planning holidays, business trips or working overseas, it is important to protect yourself. Please ask at reception for a pre-travel questionnaire to see if your destination requires vaccinations etc. We also offer advice on minimising health risks and precautions while travelling
Vaccinations and immunisations
The surgery offers immunisation services to adults and to children
Children are offered routine preschool childhood vaccines, and catch up services to those who have left school without completing the recommended childhood schedule
(Please note – if you require occupational protective vaccines, or need to be vacciated to do the type of work that you do, it is normally your employer who is responsible for ensuring you are protected, please ask at reception if you are unsure)
Health Checks and screening
Simple health checks and tests can often identify preventable health problems. Our Health Care Assistant will check your general fitness and give advice on staying healthy. You will also be given advice on preventing heart disease/ stroke etc. We encourage all patients (male and female) to attend for regular health checks. We recommend: Over 40 – a healthy heart MOT. We also recommend a 6 yearly check up for patients under 60 years of age, a 3 yearly check up between 60 and 75 years and an annual check up over 75 years if you do not have regular chronic disease management reviews.
NHS health check
If you are over 40, we encourage you to have a “Healthy Heart MOT”, or NHS health check as it is now known. You will be given a general health check, including bloods, blood pressure, weight, and height etc. In some cases an ECG will be required. Our trained health care professionals can advise you on staying healthy and minimising your risk of having a heart attack or stroke and can refer you externally for exercise on prescription, or to our in-house smoking cessation and weight management sessions.
Lung health check
If you are over 35 and smoke, we encourage you to have a “lung health check" You will be offered a lung check, advice and support on how to spot the signs and symptoms of luncg cancer, COPD and other lung diseases. You will also be given advice and support around stopping smoking and prevention of these diseases
The surgery encourages all women to attend for screening when invited. Currently women aged 25 -50 who have had negative results are invited every 3 years and ages 51 -65 are 5 yearly. If you are concerned that you are overdue your smear or have worries about the procedure or results, please discuss this with the female Practice Nurse / Nurse Practitioner.
Contraception and pre-conceptual advice and services
You may make an appointment with the doctor or nurse practitioner for contraceptive advice, pre-conceptual advice or emergency contraception .
The surgery offers in-house one to one smoking cessation support and a one-to-one weight management programme for patients with a BMI over 30 and a group 8 week course with diet and exercise advice and support for patients with BMI over 25. You can self refer to either service, please book in for an initial appointment at reception
Chronic Disease Management clinics
For patients living with diabetes, asthma, COPD, high blood pressure etc we offer dedicated management appointment clinics each Thursday evening with our Practice Nurse/Nurse Practitioner
The doctor is happy to perform certain surgical procedures (including joint injections) by appointment – please make an appointment to discuss the matter initially – thank you.
Once an appointment has been made, our reception team will ensure you have a patient advice and information leaflet and a consent form must be signed prior to any procedure
View or print your Patient information leaflet about joint injections here
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